Returns & Exchanges
At Ethnic Handicrafts, we take pride in our artisanal home decor and want you to be completely satisfied with your purchase. If your handcrafted item doesn't perfectly fit your space, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and photos of the item.
Secure Packaging
Carefully repack the handicraft in its original protective wrapping and box to prevent any damage during the transit process.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of approval.
Quality Inspection & Refund
Once our artisans inspect the returned piece for integrity, we will issue a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing